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SUPPORT TICKETS & CASE TRACKING

What information should I include in a support ticket?

PublishedReviewed August 10, 2026Verified by JamDrives Marketplace Administration
THE ANSWER

Choose the issue type, JamDrives transaction, your role and the closest department, then add the relevant order, listing, vehicle, booking, import, DoorTrack or other reference. Explain what happened, what you expected and the resolution you need. Never include passwords or full payment-card numbers.

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