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.jdhc-login{position:relative;isolation:isolate;min-height:760px;display:flex;align-items:stretch}.jdhc-login-bg{background-image:url('../images/studio/jamdrives-help-visual-01.svg')}.jdhc-login:after{content:"";position:absolute;inset:0;z-index:-2;background:linear-gradient(90deg,rgba(5,6,10,.98) 0%,rgba(5,6,10,.89) 50%,rgba(5,6,10,.62) 100%),radial-gradient(circle at 78% 25%,rgba(21,153,87,.18),transparent 30%)}.jdhc-login-grid{display:grid;grid-template-columns:1.1fr .75fr;gap:60px;align-items:center;padding-top:100px;padding-bottom:100px}.jdhc-login-copy .jdhc-logo{margin-bottom:30px}.jdhc-login-copy h1{margin:16px 0 22px}.jdhc-login-copy p{max-width:700px}.jdhc-login-copy>a{color:var(--faq-gold2);font-weight:900}.jdhc-login-panel{padding:36px;border:1px solid rgba(255,255,255,.15);border-radius:24px;background:rgba(8,10,16,.82);backdrop-filter:blur(18px);box-shadow:var(--faq-shadow)}.jdhc-login-panel>span{font-size:.65rem;letter-spacing:.14em;color:var(--faq-gold2);font-weight:900}.jdhc-login-panel h2{font-size:2.4rem;margin:12px 0 22px}.jdhc-login-panel form p{margin:0 0 14px}.jdhc-login-panel label{display:block;color:var(--faq-muted);font-size:.8rem;font-weight:800}.jdhc-login-panel input[type="text"],.jdhc-login-panel input[type="password"]{width:100%;min-height:52px;margin-top:7px;border:1px solid var(--faq-border);border-radius:13px;background:#070a10;color:#fff;padding:0 14px}.jdhc-login-panel input[type="submit"]{width:100%;min-height:52px;border:0;border-radius:999px;background:linear-gradient(135deg,var(--faq-gold2),#159957);font-weight:900;cursor:pointer}.jdhc-login-links{display:flex;justify-content:space-between;gap:12px;margin-top:16px}.jdhc-login-links a{color:var(--faq-gold2);font-size:.82rem}
.jdhc-private{min-height:100vh}.jdhc-portal{display:grid;grid-template-columns:250px minmax(0,1fr);min-height:100vh}.jdhc-portal-nav{position:sticky;top:0;height:100vh;padding:28px 22px;border-right:1px solid var(--faq-border);background:#080a10;display:flex;flex-direction:column}.jdhc-portal-nav img{width:155px;margin-bottom:24px}.jdhc-portal-nav>span{font-size:.62rem;letter-spacing:.14em;color:var(--faq-gold2);font-weight:900;margin-bottom:18px}.jdhc-portal-nav nav{display:grid;gap:6px}.jdhc-portal-nav nav a{padding:11px 12px;border-radius:10px;color:var(--faq-muted);font-size:.88rem}.jdhc-portal-nav nav a:hover,.jdhc-portal-nav nav a.is-active{background:rgba(255,255,255,.055);color:#fff}.jdhc-portal-nav>div{margin-top:auto;padding-top:20px;border-top:1px solid var(--faq-border)}.jdhc-portal-nav>div a{color:var(--faq-muted)}.jdhc-portal-main{padding:38px 42px 80px;min-width:0}.jdhc-mobile-bar{display:none}.jdhc-private-hero{display:grid;grid-template-columns:minmax(0,1.2fr) minmax(280px,.55fr);gap:30px;padding:38px;border:1px solid var(--faq-border);border-radius:26px;background:radial-gradient(circle at 90% 20%,rgba(255,45,85,.12),transparent 35%),linear-gradient(150deg,rgba(255,255,255,.05),rgba(255,255,255,.015));box-shadow:0 25px 60px rgba(0,0,0,.2)}.jdhc-private-hero h1{font-size:clamp(3rem,5vw,6rem);margin:12px 0 18px}.jdhc-private-hero aside{padding:24px;border:1px solid var(--faq-border);border-radius:20px;background:rgba(5,6,10,.45)}.jdhc-private-hero aside>span{font-size:.62rem;letter-spacing:.12em;color:var(--faq-gold2);font-weight:900}.jdhc-private-hero aside strong{display:block;font-size:1.25rem;margin:12px 0}.jdhc-private-hero aside p{font-size:.88rem}.jdhc-private-hero aside a{color:var(--faq-gold2);font-weight:900}.jdhc-stat-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin:18px 0}.jdhc-stat-grid article{padding:22px;border:1px solid var(--faq-border);border-radius:18px;background:rgba(255,255,255,.025)}.jdhc-stat-grid span{display:block;font-size:.62rem;letter-spacing:.12em;color:var(--faq-muted);font-weight:900}.jdhc-stat-grid strong{display:block;font-size:2.2rem;color:var(--faq-gold2);line-height:1;margin:12px 0 7px}.jdhc-stat-grid small{color:var(--faq-muted)}.jdhc-private-panel{margin-top:18px;padding:32px;border:1px solid var(--faq-border);border-radius:24px;background:linear-gradient(155deg,rgba(255,255,255,.04),rgba(255,255,255,.012))}.jdhc-private-head{display:flex;justify-content:space-between;gap:30px;align-items:center;margin-bottom:28px}.jdhc-private-head h2{font-size:clamp(2rem,3.7vw,4rem);margin-top:10px}.jdhc-ticket-list{display:grid;gap:10px}.jdhc-ticket-row{display:grid;grid-template-columns:minmax(0,1fr) auto 24px;gap:20px;align-items:center;padding:22px;border:1px solid var(--faq-border);border-radius:17px;background:rgba(255,255,255,.025)}.jdhc-ticket-row:hover{border-color:rgba(243,211,133,.3)}.jdhc-ticket-row>div:first-child>span{font-size:.62rem;letter-spacing:.1em;color:var(--faq-gold2);font-weight:900}.jdhc-ticket-row h3{font-size:1.15rem;margin:7px 0}.jdhc-ticket-row p{font-size:.85rem;margin:0}.jdhc-ticket-row-meta{display:flex;gap:8px;align-items:center;flex-wrap:wrap;justify-content:flex-end}.jdhc-ticket-row-meta small{color:var(--faq-muted)}.jdhc-ticket-row>b{color:var(--faq-gold2)}
.jdhc-ticket-page{min-height:100vh;padding:42px 0 90px}.jdhc-ticket-hero{display:grid;grid-template-columns:minmax(0,1.2fr) minmax(250px,.45fr);gap:30px;padding:34px;border:1px solid var(--faq-border);border-radius:24px;background:linear-gradient(155deg,rgba(255,255,255,.045),rgba(255,255,255,.012));margin-bottom:22px}.jdhc-ticket-hero h1{font-size:clamp(2.6rem,5vw,5.4rem);margin:12px 0}.jdhc-ticket-hero aside{padding:22px;border:1px solid var(--faq-border);border-radius:18px;background:rgba(255,255,255,.025)}.jdhc-ticket-hero aside>span{font-size:.62rem;letter-spacing:.12em;color:var(--faq-gold2);font-weight:900}.jdhc-ticket-hero aside strong{display:block;font-size:1.3rem;margin:10px 0}.jdhc-ticket-hero aside p{font-size:.85rem}.jdhc-ticket-hero aside button{padding:9px 13px;border-radius:999px;border:1px solid rgba(243,211,133,.35);background:rgba(215,169,74,.08);color:var(--faq-gold2);font-weight:900;cursor:pointer}.jdhc-message{padding:24px;border:1px solid var(--faq-border);border-radius:18px;background:rgba(255,255,255,.025);margin-bottom:10px}.jdhc-message.is-staff{border-color:rgba(21,153,87,.22);background:rgba(21,153,87,.055)}.jdhc-message>div{display:flex;justify-content:space-between;gap:20px}.jdhc-message small{color:var(--faq-muted)}.jdhc-message p{white-space:pre-wrap;margin-bottom:0}.jdhc-reply-form{display:grid;gap:14px;margin-top:20px;padding:26px;border:1px solid rgba(243,211,133,.22);border-radius:20px;background:rgba(215,169,74,.04)}.jdhc-ticket-aside dl{margin:15px 0 0}.jdhc-ticket-aside dl>div{display:flex;justify-content:space-between;gap:14px;padding:10px 0;border-bottom:1px solid var(--faq-border)}.jdhc-ticket-aside dt{color:var(--faq-muted)}.jdhc-ticket-aside dd{margin:0;text-align:right}.jdhc-close-form button{width:100%;padding:13px;border-radius:999px;border:1px solid rgba(68,215,168,.28);background:rgba(68,215,168,.07);color:var(--faq-green);font-weight:900;cursor:pointer}.jdhc-filter-form{display:flex;gap:8px;flex-wrap:wrap}.jdhc-filter-form select,.jdhc-filter-form button{min-height:42px;border:1px solid var(--faq-border);border-radius:10px;background:#070a10;color:#fff;padding:0 11px}.jdhc-filter-form button{color:var(--faq-gold2);cursor:pointer}
@media(max-width:1100px){.jdhc-hero-inner,.jdhc-guided-inner,.jdhc-login-grid{grid-template-columns:1fr}.jdhc-hero-panel{max-width:620px}.jdhc-card-grid{grid-template-columns:repeat(2,1fr)}.jdhc-help-grid{grid-template-columns:1fr}.jdhc-topic-layout,.jdhc-detail-layout,.jdhc-form-layout,.jdhc-ticket-layout{grid-template-columns:1fr}.jdhc-aside-card.sticky{position:static}.jdhc-portal{grid-template-columns:210px minmax(0,1fr)}.jdhc-portal-main{padding-left:28px;padding-right:28px}.jdhc-private-hero,.jdhc-ticket-hero{grid-template-columns:1fr}.jdhc-stat-grid{grid-template-columns:repeat(2,1fr)}}
@media(max-width:820px){.jdhc-category-grid{grid-template-columns:1fr}.jdhc-pulse .jdhc-wrap{grid-template-columns:repeat(2,1fr)}.jdhc-pulse .jdhc-wrap>div:nth-child(3){border-left:1px solid var(--faq-border)}.jdhc-split-head,.jdhc-support-path{display:block}.jdhc-split-head>a{display:inline-block;margin-top:18px}.jdhc-support-actions{justify-content:flex-start;margin-top:24px}.jdhc-portal{display:block}.jdhc-portal-nav{display:none}.jdhc-mobile-bar{position:sticky;top:0;z-index:30;display:flex;justify-content:space-between;gap:12px;padding:14px 0;background:rgba(5,6,10,.92);backdrop-filter:blur(16px);border-bottom:1px solid var(--faq-border)}.jdhc-portal-main{padding:0 18px 70px}.jdhc-private-hero{margin-top:16px}.jdhc-ticket-row{grid-template-columns:1fr}.jdhc-ticket-row-meta{justify-content:flex-start}.jdhc-ticket-row>b{display:none}}
@media(max-width:620px){.jdhc-wrap{width:min(100% - 28px,1220px)}.jdhc-hero{min-height:860px;padding-top:80px}.jdhc-logo{width:180px}.jdhc-search label{grid-template-columns:auto minmax(0,1fr);border-radius:20px;padding:11px 14px}.jdhc-search button{grid-column:1/-1;width:100%}.jdhc-pulse .jdhc-wrap,.jdhc-card-grid,.jdhc-guided-flow,.jdhc-stat-grid,.jdhc-form-row{grid-template-columns:1fr}.jdhc-pulse .jdhc-wrap>div{border-left:1px solid var(--faq-border)}.jdhc-section{padding:74px 0}.jdhc-category-card{grid-template-columns:52px minmax(0,1fr)}.jdhc-category-card>b{display:none}.jdhc-category-icon{width:50px;height:50px}.jdhc-category-title{grid-template-columns:1fr}.jdhc-category-title .jdhc-category-icon{width:70px;height:70px}.jdhc-subhero,.jdhc-category-hero,.jdhc-detail-hero{padding-top:120px}.jdhc-answer,.jdhc-form-panel,.jdhc-private-panel{padding:24px}.jdhc-helpful{grid-template-columns:1fr}.jdhc-private-head{display:block}.jdhc-private-head>.jdhc-btn{margin-top:18px}.jdhc-message>div{display:block}.jdhc-message small{display:block;margin-top:4px}.jdhc-login-grid{padding-top:70px;padding-bottom:70px}.jdhc-login-panel{padding:26px}.jdhc-login-links{display:grid}.jdhc-portal-main{padding-left:14px;padding-right:14px}.jdhc-private-hero{padding:26px}.jdhc-ticket-page{padding-top:22px}.jdhc-ticket-hero{padding:24px}}
@media(prefers-reduced-motion:reduce){.jdhc-category-card,.jdhc-btn{transition:none}}
.jdhc-honeypot{position:absolute!important;left:-9999px!important;width:1px!important;height:1px!important;overflow:hidden!important;opacity:0!important;pointer-events:none!important}

/* JamDrives market support, consent and SLA states */
.jdhc-consent{grid-column:1/-1;display:flex!important;align-items:flex-start;gap:11px;padding:15px 17px;border:1px solid rgba(255,255,255,.14);border-radius:14px;background:rgba(255,255,255,.025);color:var(--faq-muted);font-size:.84rem;line-height:1.55}.jdhc-consent input{width:18px!important;height:18px!important;min-height:0!important;margin-top:2px;flex:0 0 auto;accent-color:var(--faq-gold2)}
.jdhc-country-help{--faq-gold2:var(--jdhc-country-accent,#159957)}.jdhc-country-help .jdhc-subhero{min-height:620px;background-size:cover;background-position:center}.jdhc-country-help .jdhc-category-card:hover,.jdhc-country-help .jdhc-accordion:hover{border-color:color-mix(in srgb,var(--jdhc-country-accent,#159957) 58%,transparent)}
.jdhc-message.is-internal{border-color:rgba(255,184,77,.35);background:rgba(255,184,77,.075);box-shadow:inset 4px 0 0 rgba(255,184,77,.75)}.jdhc-message.is-internal strong{color:#ffd18a}.jdhc-ticket-row.is-overdue,.jdhc-status.is-overdue{border-color:rgba(255,77,109,.42);background:rgba(255,77,109,.06)}.jdhc-sla{display:inline-flex;align-items:center;gap:7px;padding:6px 10px;border-radius:999px;border:1px solid var(--faq-border);font-size:.7rem;font-weight:900;letter-spacing:.05em}.jdhc-sla.is-overdue{border-color:rgba(255,77,109,.42);color:#ff8299;background:rgba(255,77,109,.08)}
.jdhc-country-pill{display:inline-flex;align-items:center;gap:6px;padding:5px 9px;border-radius:999px;background:rgba(255,255,255,.05);border:1px solid var(--faq-border);font-size:.72rem;color:var(--faq-muted)}
@media(max-width:620px){.jdhc-consent{padding:14px}.jdhc-country-help .jdhc-subhero{min-height:760px}}

/* JamDrives secure numbered ticket tracking */
.jdhc-ticket-notice{margin:18px 0;padding:16px 18px;border:1px solid var(--faq-border);border-radius:16px;background:rgba(255,255,255,.035)}
.jdhc-ticket-notice.is-success{border-color:rgba(56,200,121,.35);background:rgba(56,200,121,.07)}
.jdhc-ticket-notice strong{display:block;color:var(--faq-text)}
.jdhc-ticket-notice p{margin:6px 0 0;font-size:.9rem}
.jdhc-ticket-public-head{display:flex;justify-content:space-between;gap:28px;align-items:flex-end;padding:30px;border:1px solid var(--faq-border);border-radius:24px;background:linear-gradient(145deg,rgba(21,153,87,.1),rgba(201,169,75,.05),rgba(255,255,255,.02));box-shadow:var(--faq-shadow)}
.jdhc-ticket-public-head h1{font-size:clamp(2.1rem,5vw,4.5rem);margin:8px 0;color:var(--faq-gold2);letter-spacing:-.045em}
.jdhc-ticket-public-head h2{font-size:clamp(1.35rem,2.2vw,2.25rem);max-width:850px}
.jdhc-ticket-public-badges{display:flex;gap:8px;flex-wrap:wrap;justify-content:flex-end}
.jdhc-status,.jdhc-priority{display:inline-flex;align-items:center;min-height:32px;padding:0 12px;border:1px solid var(--faq-border);border-radius:999px;font-size:.7rem;font-weight:950;letter-spacing:.06em;text-transform:uppercase;background:rgba(255,255,255,.05)}
.jdhc-status.is-resolved,.jdhc-status.is-closed{color:var(--faq-green);border-color:rgba(56,200,121,.35);background:rgba(56,200,121,.07)}
.jdhc-status.is-escalated,.jdhc-priority.is-critical{color:#ff8d8d;border-color:rgba(255,109,109,.4);background:rgba(255,109,109,.08)}
.jdhc-priority.is-high,.jdhc-priority.is-urgent{color:#ffd77e;border-color:rgba(242,184,75,.35);background:rgba(242,184,75,.08)}
.jdhc-ticket-context-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:10px;margin:14px 0 24px}
.jdhc-ticket-context-grid article{padding:15px 16px;border:1px solid var(--faq-border);border-radius:15px;background:rgba(255,255,255,.025)}
.jdhc-ticket-context-grid article span{display:block;font-size:.6rem;font-weight:950;letter-spacing:.11em;color:var(--faq-muted)}
.jdhc-ticket-context-grid article strong{display:block;margin-top:7px;line-height:1.25}
.jdhc-csat{display:grid;gap:10px}.jdhc-csat label{display:grid;gap:6px;color:var(--faq-muted);font-size:.82rem}.jdhc-csat select,.jdhc-csat textarea{width:100%;border:1px solid var(--faq-border);border-radius:10px;background:#07100b;color:#fff;padding:10px}.jdhc-csat button,.jdhc-ticket-aside form.jdhc-aside-card button{width:100%;min-height:42px;border-radius:999px;border:1px solid rgba(201,169,75,.35);background:rgba(201,169,75,.08);color:var(--faq-gold2);font-weight:900;cursor:pointer}
.jdhc-form-intro{padding:15px 17px;margin-bottom:18px;border-left:4px solid var(--faq-green);background:rgba(21,153,87,.07);border-radius:0 14px 14px 0}.jdhc-form-intro p{margin:0;font-size:.9rem}
.jdhc-form details{grid-column:1/-1;border:1px solid var(--faq-border);border-radius:14px;padding:13px 15px;background:rgba(255,255,255,.02)}.jdhc-form details summary{cursor:pointer;font-weight:900;color:var(--faq-gold2)}.jdhc-form details .jdhc-form-row{margin-top:15px}
@media(max-width:900px){.jdhc-ticket-public-head{display:block}.jdhc-ticket-public-badges{justify-content:flex-start;margin-top:18px}.jdhc-ticket-context-grid{grid-template-columns:repeat(2,1fr)}}
@media(max-width:560px){.jdhc-ticket-context-grid{grid-template-columns:1fr}.jdhc-ticket-public-head{padding:22px}}